[Raleigh Commander]

from what I see on the web, I don’t see any tricks to getting nutserts out on winch plate that just spin. Have winchless 2022 1000DPS because I can’t get out, and dealer is saying I am SOL unless I pay them even though it’s brand new…

 

[AustinCR]

from what I see on the web, I don’t see any tricks to getting nutserts out on winch plate that just spin. Have winchless 2022 1000DPS because I can’t get out, and dealer is saying I am SOL unless I pay them even though it’s brand new…

Can you post a picture of where you’re referring too? I have done some work on mine and may be able to help but I don’t know where specifically your talking about

 

[Raleigh Commander]

 

[Raleigh Commander]

 

[slowindown]

I can’t really tell what exactly you have going on but I’ve gotten buggered nutserts out by taking a small flat cold chisel around the size of a pencil and then getting it under the lip of the nutsert and collapsing it inwards on all sides. I then dig it out with pics, hooks and needle nose pliers.

If it still has a bolt in it, cut the head off with a dremel cut off wheel. Then get a pair of vise grips on the remaining stud and work it back and forth until friction and metal fatigue causes the stud and some of the nutsert to come out. Then follow the first paragraph.

 

[CrimsonTide]

Wait a darn minute...am I missing something here??? This is brand new and the dealer won't warranty this??? You need to get on the phone to BRP and let them know. That is just wrong.

 

[Raleigh Commander]

Wait a darn minute...am I missing something here??? This is brand new and the dealer won't warranty this??? You need to get on the phone to BRP and let them know. That is just wrong.

Yes, Brand spanken new, The dealer, Alpha Powersports, won’t return calls… I called brp and they said take somewhere else so they can evaluate…. More on Thursday when I take in…

 

[Raleigh Commander]

I can’t really tell what exactly you have going on but I’ve gotten buggered nutserts out by taking a small flat cold chisel around the size of a pencil and then getting it under the lip of the nutsert and collapsing it inwards on all sides. I then dig it out with pics, hooks and needle nose pliers.

If it still has a bolt in it, cut the head off with a dremel cut off wheel. Then get a pair of vise grips on the remaining stud and work it back and forth until friction and metal fatigue causes the stud and some of the nutsert to come out. Then follow the first paragraph.

Thanks, I may need to dive deeper into your response depending on what brp says

 

[CrimsonTide]

That is such bull#$#. That dealer needs to lose his franchise. There are legal issues involved as well where it's under warranty. Dealers like that infuriate me.

 

[Raleigh Commander]

That is such bull#$#. That dealer needs to lose his franchise. There are legal issues involved as well where it's under warranty. Dealers like that infuriate me.

Couldn’t agree more but I have to focus on the positive of owning awesome commander

 

[cannedham]

Are the nut-serts themselves inaccessible? Like you can't reach them with pliers? If so, is the winch plate removeable? (with front skid still attached)

 

[Raleigh Commander]

Are the nut-serts themselves inaccessible? Like you can't reach them with pliers? If so, is the winch plate removeable? (with front skid still attached)

Correct, nutserts are holding bolts that are securing winch plate…

 

[cannedham]

Can't get a small pair of vice-grips on them?

 

[Raleigh Commander]

update-get to local dealer and $88 to “diagnose” the problem…. Then I will find out if warranty claim is valid, such BS!!!!

 

[acefire]

You need to contact brp warranty claims and see if your dealer actually filed a claim.


Sent from my iPhone using Tapatalk Pro

 

[CrimsonTide]

And while you're at it, ask them where you can send a detailed report on these guys. It's brand new! The nutsert shouldn't have broken.

 

[Raleigh Commander]

All, thank you for your support. Factory warranty work was to grind out bolts, replace damaged winch plate from grinding and was all covered at no cost…. Thank you Team Powersports in Garner, NC.

 

[CrimsonTide]

That should have been the solution initially without all the drama. Glad you got it handled properly.