I am happy with my clutch and the customer service I have Recieved. I was one of the unfortunate ones earlier on that still had a slick residue on the bolts for the clutches so the locktite wouldnt set up. Well I had my secondary back off while riding and got all kinds of messed up. I called adam and he told me to send it in after apologizing and fixed the whole situation for FREE. And I talked to him on MOnday before Mud nats he said my clutch had not been sent out yet. I told him I was going out to mud nats on Thursday and he had my clutch to me on Wednesday.