Defender Superwinch Terra 45
Had a little mishap this weekend with my winch, I was pulling out some smaller stumps and all of a sudden she just blew up. I would of thought that once I reached my maximum pull it would of just stopped?
I contacted one dealer who said that since it was not a Cam Am part I had to go to Superwinch for any warranty claims, I emailed Superwinch twice and have yet to hear from them, I read a few post on Superwinch's facebook page and a lot of people have emails and phone calls into them with no response.
I told him the winch came on my machine from the factory and even said Can Am on it, he didn't seem to care. Next I called my original Dealer (Prime Powersports in Shawano WI.) The owner stated that I had to bring my defender back into dealership with the winch attached. The winch was in about 15 pieces and was no longer attached to the frame. I sent a picture and offered to box up the winch and send it in or drop it off and the answer was no. (dealer is over 2 1/2 hour drive) and anybody that took there machine into a dealer knows it will be there for a month or two.
So I have absolutely no faith that I will ever hear from Superwinch (I heard that they got bought out by Westin)
And the dealer is a dead end unless I want to spend more money and time than the winch is worth, so I guess I'll go winch hunting.
Thanks for letting me air out.
2016 Defender HD10 XT Cab
6'6" Boss "V" plow
10" Rigid LED light bar front
6" Black Oak LED light bar rear.
BRP side mirrors.
BRP panoramic mirror.
Overhead Audio system.
Power dump box.
Rockford Fosgate Amp
Polk MM1 speakers
Some other shit I'm sure I forgot.