Chassis/Frame Problems

driverdawg · 07-20-2011, 10:42 AM

Has anyone had any issues with thier Commander frames?
When I picked my X (Serial # 270) up from the dealer back in November I noticed that the left front wheel had what I thought was a lot of Negative Camber. I mentioned it to my dealer and he said run it as is until the 10 hour service and he would check it out then.
Well I finally got my 10 hours on the machine and dropped it off for the service yesterday. When I went to pick it up, the dealer told me they were waiting for BRP to call back on the Camber issue as they (dealer) could not adjust it.
About an hour ago the dealer called me with the the BRP answer: The frame is off !!!!
Evidently some Commander frames were incorrectly manufactured and where the front suspension bolts to the frame, they could be off up to 3/4 of an inch which screws the suspension up.
BRP is offering me the following options:
1. $1000 in accessories and I live with the problem.
2. The dealer attempts to fix the problem AND BRP gives me some accessories.
3. BRP replaces the frame.
4. BRP gives me a new machine (This is NOT the option BRP wants me to take).
Before I make my decision, I thought I would solicit the forum for thoughts on the issue.

johnsonc22 · 07-20-2011, 10:47 AM

For the mess up. ask for the frame to be replaced + BRP gives you stuff! That is the way I would go. A new machine? You have had so many memories with this one, are you really thinking of letting it go?

56Nomad · 07-20-2011, 10:49 AM

Quote: Originally Posted by driverdawg

Has anyone had any issues with thier Commander frames?
When I picked my X (Serial # 270) up from the dealer back in November I noticed that the left front wheel had what I thought was a lot of Negative Camber. I mentioned it to my dealer and he said run it as is until the 10 hour service and he would check it out then.
Well I finally got my 10 hours on the machine and dropped it off for the service yesterday. When I went to pick it up, the dealer told me they were waiting for BRP to call back on the Camber issue as they (dealer) could not adjust it.
About an hour ago the dealer called me with the the BRP answer: The frame is off !!!!
Evidently some Commander frames were incorrectly manufactured and where the front suspension bolts to the frame, they could be off up to 3/4 of an inch which screws the suspension up.
BRP is offering me the following options:
1. $1000 in accessories and I live with the problem.
2. The dealer attempts to fix the problem AND BRP gives me some accessories.
3. BRP replaces the frame.
4. BRP gives me a new machine (This is NOT the option BRP wants me to take).
Before I make my decision, I thought I would solicit the forum for thoughts on the issue.

If I were in your shoes....... I would want a new machine pronto!

Colo_Commander · 07-20-2011, 10:53 AM

^^ What he said.. It is their screw up not yours ^^

driverdawg · 07-20-2011, 11:10 AM

Quote: Originally Posted by 56Nomad

Quote: Originally Posted by driverdawg

Has anyone had any issues with thier Commander frames?
When I picked my X (Serial # 270) up from the dealer back in November I noticed that the left front wheel had what I thought was a lot of Negative Camber. I mentioned it to my dealer and he said run it as is until the 10 hour service and he would check it out then.
Well I finally got my 10 hours on the machine and dropped it off for the service yesterday. When I went to pick it up, the dealer told me they were waiting for BRP to call back on the Camber issue as they (dealer) could not adjust it.
About an hour ago the dealer called me with the the BRP answer: The frame is off !!!!
Evidently some Commander frames were incorrectly manufactured and where the front suspension bolts to the frame, they could be off up to 3/4 of an inch which screws the suspension up.
BRP is offering me the following options:
1. $1000 in accessories and I live with the problem.
2. The dealer attempts to fix the problem AND BRP gives me some accessories.
3. BRP replaces the frame.
4. BRP gives me a new machine (This is NOT the option BRP wants me to take).
Before I make my decision, I thought I would solicit the forum for thoughts on the issue.

If I were in your shoes....... I would want a new machine pronto!

From what I have been told there are at least 4 machines that BRP has had to deal with and they only had to give 1 new machine to a customer so far.

Going to meet with my dealer later and will post updates.

jaytee · 07-20-2011, 11:12 AM

get a new machine...it will bve a 2012 and have the updated tierods and rear end

Hillbilly · 07-20-2011, 11:15 AM

I'd demand a new one and be able to keep and use the one you have untill the new one arrives. Keep what ever mods you have added to this one for the new one and ask for more.

driverdawg · 07-20-2011, 11:16 AM

Quote: Originally Posted by jaytee

get a new machine...it will bve a 2012 and have the updated tierods and rear end

Here's the funny thing - we checked my machine and it already had the updated rear-end and tie rods. Maybe the X's were already updated before the others?

Jacomo · 07-20-2011, 11:32 AM

Door #4 -

vfrpilot · 07-20-2011, 11:37 AM

I'd either go with the frame replacement or a new machine. Let's face it your current machine is basically new, so one way or the other would be good with me.
Letting the dealership try and fix it would be a "absolutely no way" option. I know of very few dealerships that have the know how to do anything related to that.

07-20-2011, 10:42 AM	#1
driverdawg [OP] Senior Member Join Date: Oct 2010 Location: West Virginia and Maine Member #896 Posts: 137 ()	Chassis/Frame Problems Has anyone had any issues with thier Commander frames? When I picked my X (Serial # 270) up from the dealer back in November I noticed that the left front wheel had what I thought was a lot of Negative Camber. I mentioned it to my dealer and he said run it as is until the 10 hour service and he would check it out then. Well I finally got my 10 hours on the machine and dropped it off for the service yesterday. When I went to pick it up, the dealer told me they were waiting for BRP to call back on the Camber issue as they (dealer) could not adjust it. About an hour ago the dealer called me with the the BRP answer: The frame is off !!!! Evidently some Commander frames were incorrectly manufactured and where the front suspension bolts to the frame, they could be off up to 3/4 of an inch which screws the suspension up. BRP is offering me the following options: 1. $1000 in accessories and I live with the problem. 2. The dealer attempts to fix the problem AND BRP gives me some accessories. 3. BRP replaces the frame. 4. BRP gives me a new machine (This is NOT the option BRP wants me to take). Before I make my decision, I thought I would solicit the forum for thoughts on the issue. __________________ www.pelletierislandphoto.com http://www.twitter.com/xtvadventures http://www.xtvadventures.blogspot.com

07-20-2011, 11:10 AM	#5
driverdawg [OP] Senior Member Join Date: Oct 2010 Location: West Virginia and Maine Member #896 Posts: 137 ()	Quote: Originally Posted by 56Nomad Quote: Originally Posted by driverdawg Has anyone had any issues with thier Commander frames? When I picked my X (Serial # 270) up from the dealer back in November I noticed that the left front wheel had what I thought was a lot of Negative Camber. I mentioned it to my dealer and he said run it as is until the 10 hour service and he would check it out then. Well I finally got my 10 hours on the machine and dropped it off for the service yesterday. When I went to pick it up, the dealer told me they were waiting for BRP to call back on the Camber issue as they (dealer) could not adjust it. About an hour ago the dealer called me with the the BRP answer: The frame is off !!!! Evidently some Commander frames were incorrectly manufactured and where the front suspension bolts to the frame, they could be off up to 3/4 of an inch which screws the suspension up. BRP is offering me the following options: 1. $1000 in accessories and I live with the problem. 2. The dealer attempts to fix the problem AND BRP gives me some accessories. 3. BRP replaces the frame. 4. BRP gives me a new machine (This is NOT the option BRP wants me to take). Before I make my decision, I thought I would solicit the forum for thoughts on the issue. If I were in your shoes....... I would want a new machine pronto! From what I have been told there are at least 4 machines that BRP has had to deal with and they only had to give 1 new machine to a customer so far. Going to meet with my dealer later and will post updates. __________________ www.pelletierislandphoto.com http://www.twitter.com/xtvadventures http://www.xtvadventures.blogspot.com

07-20-2011, 11:16 AM	#8
driverdawg [OP] Senior Member Join Date: Oct 2010 Location: West Virginia and Maine Member #896 Posts: 137 ()	Quote: Originally Posted by jaytee get a new machine...it will bve a 2012 and have the updated tierods and rear end Here's the funny thing - we checked my machine and it already had the updated rear-end and tie rods. Maybe the X's were already updated before the others? __________________ www.pelletierislandphoto.com http://www.twitter.com/xtvadventures http://www.xtvadventures.blogspot.com

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
More problems..........	TWISTED	Commander General Discussion	6	10-11-2011 09:31 AM
New Member From Fu2 Chassis	Baby Jim	New Member Introductions & Site Assistance	3	04-04-2011 08:49 PM
What a bare chassis looks like!	Brian B	Commander General Discussion	6	12-23-2010 12:01 AM
Problems	wayniac	Commander General Discussion	24	09-21-2010 09:57 PM

Chassis/Frame Problems

can am commander problems

can am commander forum

can-am commander problems

can am frame problems

can am commander frame

can am commander frame problems

can am commander issues

can-am commander frame

canam commander problems

problems with can am commander

can am commander forum problems

can am problems

can am commander trouble

commander frame problems

can am commander frame issues

can am frame

can am comander problems

can-am commander issues

can am frames issues

can am commander frames

07-20-2011, 10:47 AM	#2
johnsonc22 Member Join Date: Jun 2011 Location: Tennessee Member #2716 Posts: 47 ()	For the mess up. ask for the frame to be replaced + BRP gives you stuff! That is the way I would go. A new machine? You have had so many memories with this one, are you really thinking of letting it go?

07-20-2011, 10:49 AM	#3
56Nomad Senior Member Join Date: Aug 2010 Location: La Selva Beach, CA Member #646 Posts: 1,145 ()	Quote: Originally Posted by driverdawg Has anyone had any issues with thier Commander frames? When I picked my X (Serial # 270) up from the dealer back in November I noticed that the left front wheel had what I thought was a lot of Negative Camber. I mentioned it to my dealer and he said run it as is until the 10 hour service and he would check it out then. Well I finally got my 10 hours on the machine and dropped it off for the service yesterday. When I went to pick it up, the dealer told me they were waiting for BRP to call back on the Camber issue as they (dealer) could not adjust it. About an hour ago the dealer called me with the the BRP answer: The frame is off !!!! Evidently some Commander frames were incorrectly manufactured and where the front suspension bolts to the frame, they could be off up to 3/4 of an inch which screws the suspension up. BRP is offering me the following options: 1. $1000 in accessories and I live with the problem. 2. The dealer attempts to fix the problem AND BRP gives me some accessories. 3. BRP replaces the frame. 4. BRP gives me a new machine (This is NOT the option BRP wants me to take). Before I make my decision, I thought I would solicit the forum for thoughts on the issue. If I were in your shoes....... I would want a new machine pronto!

07-20-2011, 10:53 AM	#4
Colo_Commander Senior Member Join Date: Dec 2010 Location: NW Colo. Member #1404 Posts: 626 ()	^^ What he said.. It is their screw up not yours ^^ __________________ 2011-1000XT / 2012-AC WildCat Mods: Sliders, Fr Rack, F&R Bumpers, Harness Bar W 3"/5 pt, Custom: F&R Tows/Tie Downs, Muff Shield and Roof/Rack. Dual Batts W / isolator. Lowrance 5M Baja GPS mtd in Turnkey UTV GPS Dash Panel, Exhaust Wrapped, Pro Armor Doors, Rackzilla, Holz Steering Brace, Mr RPM Remote O.F. Mnt, 2012 Knuckle Mod, Drift HD170 Stealth It's A Rock - Get Over It!: Factory UTV 1/2" 1 Pce, Front & A Arms UHMW Skids Vids

07-20-2011, 11:12 AM	#6
jaytee Member Join Date: Apr 2011 Location: Alberta Canada Member #2240 Posts: 67 ()	get a new machine...it will bve a 2012 and have the updated tierods and rear end

07-20-2011, 11:15 AM	#7
Hillbilly Member Join Date: Dec 2010 Location: Spring, Texas Member #1396 Posts: 67 ()	I'd demand a new one and be able to keep and use the one you have untill the new one arrives. Keep what ever mods you have added to this one for the new one and ask for more.

07-20-2011, 11:32 AM	#9
Jacomo Senior Member Join Date: Sep 2010 Location: Blue Springs, MO Member #775 Posts: 176 ()	Door #4 -

07-20-2011, 11:37 AM	#10
vfrpilot Member Join Date: Dec 2010 Location: Central Illinois Member #1526 Posts: 82 ()	I'd either go with the frame replacement or a new machine. Let's face it your current machine is basically new, so one way or the other would be good with me. Letting the dealership try and fix it would be a "absolutely no way" option. I know of very few dealerships that have the know how to do anything related to that.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)